MyCustomizer Help Center
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Frequently asked questions
Frequently asked questions
10 articles in this collection
Written by
Cindy Hautcoeur
What should I do if my customizer is slow?
How to make your customizer load faster and feel snappier
Written by
Cindy Hautcoeur
Updated over a week ago
When can I expect an answer from customer support?
Written by
Cindy Hautcoeur
Updated over a week ago
How we manage feature requests
Written by
Cindy Hautcoeur
Updated over a week ago
Why do we charge transaction fees?
Written by
Cindy Hautcoeur
Updated over a week ago
Can I import or copy images, texts, and colors from one product to another?
Written by
Cindy Hautcoeur
Updated over a week ago
Can I translate my customizer with a third-party app?
Written by
Cindy Hautcoeur
Updated over a week ago
Why aren't some images displayed when I have uploaded them?
Written by
Cindy Hautcoeur
Updated over a week ago
Will MyCustomizer send a confirmation email when an order is placed?
Written by
Cindy Hautcoeur
Updated over a week ago
Why are the customized properties hidden in my Shopify cart order summary?
Written by
Cindy Hautcoeur
Updated over a week ago
Why doesn't my cart show the customized product image?
Written by
Cindy Hautcoeur
Updated over a week ago