The canvas size is the size of your product preview in MyCustomizer.
IMPORTANT! All of your product images must match your canvas size.
When uploading your first image, your canvas will be automatically resized to the size of this image.
Editing the canvas size
To resize your canvas:
Log in to your MyCustomizer dashboard and go to your product page, then click on BUILD.
Click on the Product settings icon on the top left of the screen.
Under Canvas size, enter your canvas size.
If you previously uploaded images that have a different size than your canvas, or if you upload images that have a different size than your canvas, you will need to re-upload them so that their size is the same as your new canvas size.
The images you need to re-upload will be marked with an red exclamation mark icon to remind you to updated them.
Recommended canvas size
For performance reasons, the maximum recommended size is 1200 x 1200 pixels.